Frequently Asked Questions

We love to chat! Simply send us an online booking inquiry via our online booking form or send us an email to info@slumberhappy.com with your requested party theme and date availability.

If you would rather speak to someone directly please feel free to call us at 480-680-0048 with any of your questions!

Your booking will be confirmed over the phone, followed up with a confirmation email, along with our terms and conditions policy contract. Once the terms and conditions have been signed and accepted, we will send over an invoice for a $150 booking deposit to secure your theme and date. Your party is not booked until your deposit has been paid and the contract has been signed.

 Additionally a $50 refundable Security Damage Deposit is required 7 days before the event. The Security Deposit is refundable after the equipment has been collected undamaged and checked. In the event that any items are damaged, replacement cost will be deducted from the Security Deposit.  Entire Balance + Security damage Deposit must be paid 7 days prior to event.

We do request that your final count of guests be as accurate as possible upon booking; however the final numbers of guests can be confirmed as late as 14 days before the event.

Life happens! We totally understand. However any cancellations within 14 days of the party date will forfeit the deposit paid. Prior to the 14 days of the party, if you need to reschedule for any reason please don’t hesitate to contact us, and we will do our best to reschedule your party subject to date and equipment availability.

The remaining balance of your party must be paid in full 7 days prior to your event. Failure to pay will result in the cancellation of your party and loss of the booking deposit.

Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged, stained, lost, or stolen, a fee equal to its replacement will be charged.

If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.

We accept credit cards, Paypal, and Square.

Please check out our pricing page to view the packages we have available as well as the themes page to view the most recent themes we have to offer.  Please be aware that our tent themes are reserved on a first come first serve basis. If the tent theme you chose has already been reserved, we will contact you as soon as possible to discuss choosing a different theme for your event or a different date. In the meantime, we will place your theme request on a waiting list in the case of a cancellation.

Generally a 12’ x 12’ space will give you plenty of room for a 5 person party. Each set up is approximately 3’ feet wide by 47” – 75” in length depending on the size of mattress needed for the age group of the party. We do get creative and have many configurations that will work in any space. Typically all teepees are best arranged side by side or facing each other.

Slumber Happy kindly asks that the designated area be cleaned and cleared of furniture so we can promptly set up. We will not move furniture to make room for your event. It is completely normal for couches and tables to be moved in order to have enough space for your party teepees.

Typically set up takes us anywhere from 60 – 90 minutes while clean up can take anywhere from 30 – 60 minutes.

No. All of our lights and décor are battery operated.

We do not provide pillows to sleep on due to hygiene reasons. Yes, please have your guests bring their own pillows, but we will provide blankets for your guests to use during their stay.

No. Our teepees are not weatherproof and are intended for indoor use only; however if you do have a covered patio and are seeking the true Arizona outdoor sleepover, we can accommodate an outdoor party only IF the party area will be protected by a covered patio

Absolutely! There is a $85 charge per additional decorated teepee.

As parents, we take the cleanliness of our tents and accessories very seriously.

Our sheets, mattress pad covers, blankets, and pillowcases are all laundered in hypoallergenic fragrance free detergent after each party. 

Our tents and rugs are steamed sanitized and spot cleaned after each party as well.

All remaining items including trays and décor are sprayed and wiped down with disinfectant before the next use.

We will be wearing a mask upon entering your home and will use a disinfectant spray on all items before we leave.

If your child has an allergy and you require a special detergent/cleaning procedure, please let us know and we will do our best to facilitate your request.

We do service all of Metro Phoenix Area! If you are within 25 miles of Gilbert,AZ, there is $50 delivery fee. Deliveries outside of the 25 miles will incur an additional travel fee of 1.00 per mile + $50 delivery fee. Please call us or send us an email for a party quote, including the one-time delivery fee of $50.

No! We service kids and adults of all ages and sizes; however we have found that our sleepovers are best for kids aged 5 and up who are ready for an overnight sleepover.

We love your fur babies, but we do not allow animals inside of the tents due to hygiene purposes.

We ask for a smoke free environment. Please and thank you!

As soon as possible! The weekends tend to book up fast. Please contact us as soon you know your date so we can help create lifelong memories for your kiddos and guests.

We are based out of Gilbert, AZ. We currently service the entire Metro Phoenix with additional delivery fees if applicable.